Are you still “on the fence” when it comes to integrating Online Therapy into your private practice? Although the topic itself can be somewhat controversial (from a theoretical perspective), just the idea of doing it might be compelling and yet somewhat overwhelming at the same time.
Here are just a few of the advantages associated with providing Online Therapy as one service you provide within your private practice:
- You can provide services for those who could not otherwise have access to you
- You can expand your market to your entire state of licensure, instead of your local area
- You will have an option for clients who may call at the last minute to cancel because of childcare issues, car problems, or work commitments
- You don’t have to lose a day to inclement weather or when you are not able to get into the office for whatever reason
- You can work from home or when you are away, if you like
First, you’ll need to find out the laws and ethics of Online Therapy (or tele mental health) for your state and your discipline. These parameters are ever changing, so keep up with any new rules as they are set forth. Know when and where you are able to provide online services. Find out the definition of Online Therapy in your state — Can you just use the phone or do you need to be face-to-face, online? Does the initial assessment have to be face–to-face in the office, or can you do that online as well? Can you provide Online Therapy for someone who is a resident of the state in which you are licensed even if they are temporarily in a different state?
Next, you’ll want to make sure you have the training or experience to provide services via teleconferencing. Much like reading online is a different ballgame than reading a book, doing counseling online has its nuances as well. You may choose to seek our the DCC (Distance Counseling Credential), or you may be able to get what you need from books or in continuing education classes online.
Next, you’ll have to choose a platform from which to do your Online Therapy. It’s very important that the platform you choose is user-friendly, reliable, and HIPAA compliant. Do your homework and choose the one that seems to work best for your practice. Some practice management systems offer this feature, so you may be able to bundle it all for the best ease of operation and to save money.
You’ll then want to put together the paperwork, policies, and procedures that are necessary to make this work for you and your clients. You should be able to find samples in any training materials you get while you are preparing to take on this new line of business. It’s always a good idea to have your attorney check them over as well.
If it is not already integrated into the platform you choose, find a way to take clients’ payments (again, a HIPAA compliant way). Set your fees. If you take insurance, check with each insurance company to find out the rules and requirements they have with regard to Online Therapy.
Determine how you will market this new service. Will you only offer this as an option for your existing clients? Will you only offer it under certain circumstances? Or, will you use this new service to attract a new following of folks who are specifically seeking it?
Providing Online Therapy can boost your income and your freedom in private practice. The key is to take the time to prepare BEFORE you start. Then, you just need to keep up with any changes along the way.
Deb Legge, PhD CRC LMHC
http://influentialtherapist.com/contact
Dr. Deb Legge is known internationally as the Private Practice Mentor. Over the past 21 years she has taught thousands of therapists how to build thriving practices, using the same proven strategies she uses… to attract more private pay clients. She has just released a Free 4-Part online training called: “The Truth About Getting Paid In Private Practice. You can access this new training absolutely FREE for a limited-time, by visiting: http://rapid-referrals.com/privatepay